Services – Trisure Risk

Our Services

We Ensure The Best Services

Underwriting Services

At Trisure, we take great pride in our underwriting practices, which are built upon a
foundation of prudence and meticulous evaluation. We understand the importance of
thoroughly assessing the risks we accept, ensuring that they align with our stringent
underwriting principles. Our goal is to provide our brokers with a streamlined
experience that simplifies the insurance process.

To facilitate this, we have developed a comprehensive panel of insurers that we
collaborate with. This enables us to source multiple quotes, offering our brokers a
variety of options to choose from. By evaluating each risk independently, we can
carefully analyze the specific details and characteristics associated with the insurance
request.

We understand the value of time in the insurance industry. Therefore, we have
streamlined our internal processes to ensure efficiency and prompt response times. Our
dedicated team works diligently to provide quotes within 24-48 hours, allowing our
brokers to make informed decisions and proceed with their clients’ insurance needs
swiftly.

Our underwriting mandates are designed to cater to a broad range of insurance
requirements. We have the capacity to handle policies ranging from R75 Million up to
R250 Million, offering flexibility and adaptability to accommodate diverse risk profiles.
This ensures that we can effectively meet the needs of our clients across various
industries and sectors.

At Trisure, we strive to foster strong partnerships with our brokers, understanding that
their success is intricately linked to ours. By providing exceptional service, timely quotes,
and comprehensive underwriting support, we aim to be a trusted and reliable partner
for our brokers, delivering peace of mind and confidence in the insurance solutions we
offer.

Claims Services

At Trisure, we understand the importance of a seamless and hassle-free claims process
for our brokers. We aim to alleviate any additional stress by taking care of the entire
claims handling process, allowing our brokers to concentrate on their primary business
activities.

From the moment a loss is reported, our dedicated in-house claims team takes charge
of the entire process. We have a well-defined and efficient system in place to ensure
smooth and timely claim resolutions. Our experienced professionals diligently assess
and manage the claims, providing the necessary support and guidance to our brokers
throughout the process.

We offer a comprehensive claims settlement service, where our team works closely with
the involved parties, such as brokers, clients, and relevant stakeholders, to ensure a fair
and prompt resolution. We understand that every claim is unique, and our team
evaluates each case with meticulous attention to detail and in accordance with our claim
mandates.

Our claim mandates range from R250k up to R500k, which allows us to handle a wide
spectrum of claims efficiently. This flexibility in our mandates ensures that we can
effectively address a diverse range of claim scenarios, meeting the needs of our brokers
and their clients.

At Trisure, we prioritize customer satisfaction and aim to provide exceptional service
throughout the claims process. Our goal is to promptly settle claims, enabling our
brokers and their clients to recover from losses and resume their operations with
minimal disruption.

By entrusting Trisure with their insurance claims, brokers can have peace of mind
knowing that a dedicated team of professionals is working tirelessly to provide efficient
and fair settlements. We value the relationships we have with our brokers and strive to
uphold our reputation for excellence in claims handling, further solidifying our
commitment to their success..

Administration Services

At Trisure, we understand the challenges that brokers face in managing the complex
back-office operations within the non-life short-term insurance industry. To address
these challenges, we offer a comprehensive broker partner solution that allows you to
outsource and third-party all your brokerage back-office needs.

Our broker partner solution is designed to provide you with a complete range of
support services, creating efficiencies and cost savings for your brokerage. We have
established strategic partnerships with industry-leading experts who specialize in
various aspects of back-office operations. These supporting partners bring their
expertise and knowledge to help optimize your brokerage’s operations.

By leveraging our broker partner solution, you can offload the burden of managing
time-consuming administrative tasks, allowing you to focus on your core business
activities. Our back-office support services encompass a wide range of functions,
including policy administration, claims handling, accounting and finance, compliance,
and regulatory reporting.

With our dedicated team of experts handling your back-office operations, you can
benefit from their specialized knowledge and experience. They have a deep
understanding of the non-life short-term insurance industry and are equipped to handle
the complexities and intricacies of your brokerage’s operations.

Our goal is to provide you with the expertise you require to streamline your operations,
increase efficiency, and reduce costs. We work closely with you to understand your
unique needs and tailor our services to meet your specific requirements. Whether you
need assistance with policy administration, claims management, financial reporting, or
compliance matters, our back-office support team is here to help.

At Trisure, we are committed to helping you run a successful brokerage by providing
comprehensive broker partner solutions. Our aim is to create long-term partnerships
built on trust, reliability, and mutual success. By outsourcing your back-office functions
to us, you can benefit from the collective expertise of our supporting partners and our
dedicated back-office support team, allowing you to focus on growing your brokerage
and serving your clients with excellence.

Our Product

Business Insurance

Commercial insurance, also referred to as business insurance, is a type of insurance coverage designed to protect businesses against financial losses resulting from various risks and liabilities. It provides businesses with financial compensation in the event of property damage, liability claims, or other unforeseen circumstances that may disrupt business operations or result in financial losses.

Commercial insurance policies can be tailored to the specific needs of different types of businesses, whether they are small, medium-sized, or large enterprises. The coverage provided by commercial insurance typically includes the following:

1. Property Insurance: This coverage protects commercial properties, including buildings, equipment, inventory, and other physical assets, against damages or losses caused by events such as fire, theft, vandalism, or natural disasters.

2. Liability Insurance: Liability coverage protects businesses against claims and legal actions resulting from bodily injury or property damage caused by the business operations or its products and services. It helps cover the costs of legal defense, settlements, or judgments.

3. Business Interruption Insurance: This type of coverage helps compensate for lost income and ongoing expenses if a covered event, such as a fire or natural disaster, forces the business to temporarily close or suspend operations.

4. Professional Liability Insurance: Also known as errors and omissions insurance, it provides protection against claims of negligence or inadequate performance in professional services. It is typically relevant for professions such as doctors, lawyers, consultants, or architects.

5. Workers’ Compensation Insurance: Required in many jurisdictions, workers’ compensation insurance provides coverage for medical expenses and lost wages for employees who are injured or become ill while performing job-related tasks.

6. Commercial Auto Insurance: This insurance covers vehicles used for business purposes, such as company cars or delivery vehicles, against accidents, damages, or theft.

These are just a few examples of the various types of commercial insurance available.

Business owners should evaluate their specific risks and consult with insurance professionals to determine the most appropriate coverage for their particular needs.

Personal Insurance

Personal line insurance refers to a category of insurance products that are designed to protect individuals and their personal belongings from various risks. Unlike commercial insurance, which primarily focuses on protecting businesses, personal line insurance is tailored to cover the insurance needs of individuals and families.

There are several types of personal line insurance policies available, including:

1. Auto Insurance: Auto insurance provides coverage for personal vehicles against
damage, theft, and liability for bodily injury or property damage caused by the
insured driver.

2. Homeowners Insurance: Homeowners insurance protects individuals’ homes and
personal belongings against damage or loss due to events such as fire, theft,
vandalism, or certain natural disasters. It also includes liability coverage for
injuries or property damage that occur on the property.

3. Renters Insurance: Renters insurance is similar to homeowners insurance but
designed for individuals who rent their homes or apartments. It covers personal
belongings against theft, fire, or other covered perils, as well as liability coverage.

4. Personal Umbrella Insurance: Umbrella insurance provides additional liability
coverage beyond the limits of an individual’s primary policies, such as auto or
homeowners insurance. It helps protect against major claims or lawsuits that may
exceed the limits of those primary policies.

5. Personal Articles Insurance: This type of insurance covers valuable personal items
such as jewelry, fine art, collectibles, or musical instruments against loss, theft, or
damage.

6. Personal Liability Insurance: Personal liability insurance protects individuals from
claims or lawsuits arising from accidental bodily injury or property damage
caused to others. It provides coverage both at home and in some cases, outside
the home.

These are some of the common types of personal line insurance, but there are others
available to cater to specific needs such as travel insurance, pet insurance, or identity
theft protection. The coverage, limits, and premiums for personal line insurance policies
can vary based on factors such as the individual’s circumstances, location, and coverage
requirements.

HCV – Trucking Insurance

Trucking insurance, also known as commercial truck insurance or motor carrier insurance, is a type of insurance specifically designed for businesses or individuals that operate commercial trucks or fleets of trucks. It provides coverage for potential risks and
liabilities associated with trucking operations.

Trucking insurance typically includes several types of coverage to address different
aspects of the business and protect against various risks. Here are some common
components of trucking insurance:

1. Primary Liability Insurance: This is the core coverage required for all commercial
trucks operating on public roads. It provides protection for bodily injury and
property damage liability resulting from accidents caused by the insured truck.

2. Physical Damage Coverage: This coverage protects the insured truck(s) against
damage from accidents, theft, vandalism, or other covered perils. It typically
includes both collision coverage, which covers damage from collisions, and
comprehensive coverage, which covers damage from non-collision events.

3. Cargo Insurance: Cargo insurance covers the goods or cargo being transported
by the insured truck. It provides compensation for losses or damages to the
cargo caused by accidents, theft, or other covered events during transit.

4. Bobtail Insurance: Bobtail insurance covers trucks when they are being driven
without a trailer or when they are not hauling any cargo. It provides liability
coverage for accidents that may occur during these non-commercial operations.

5. Non-Trucking Liability Insurance (NTL or Bobtail Liability): This coverage applies
when the truck is being used for personal purposes and not for business
operations. It provides liability coverage for accidents that occur during these
non-business activities.

6. Motor Truck General Liability Insurance: This coverage protects against liability
claims arising from non-driving-related accidents or incidents, such as slip and
falls at the business premises, property damage caused by loading or unloading
activities, or other general liability exposures.

The specific coverage and limits of trucking insurance can vary depending on factors
such as the type of trucking operations, the size of the fleet, the type of cargo being
transported, and the company’s risk profile. Trucking insurance is typically regulated by
government agencies to ensure compliance with specific requirements and minimum
coverage levels.

Marine Cargo Insurance

Marine cargo insurance is a type of insurance that provides coverage for goods or cargo
being transported by various modes of transportation, primarily by sea. It protects
against potential losses or damages to the cargo during transit from perils such as theft,
damage, or loss caused by accidents or other covered events.

Marine cargo insurance typically covers goods while they are in transit from the point of
origin (such as a warehouse or manufacturing facility) to the final destination (such as a
port or customer’s location). It may also extend coverage to goods during storage or
handling at intermediate points, such as ports or warehouses.

Here are some key features and components of marine cargo insurance:

1. Coverage Types: Marine cargo insurance can offer different coverage options
based on the needs of the shipper or cargo owner. These may include:

a. All Risk Coverage: This provides coverage against a wide range of risks, except
those specifically excluded in the policy. It offers comprehensive protection for
the cargo during transit.

b. Named Perils Coverage: This coverage specifically lists the perils or risks that
are covered. It provides protection only for the risks mentioned in the policy.

c. Free of Particular Average (FPA): FPA coverage protects against substantial
losses or damages to the cargo resulting from certain specified perils, such as
sinking, collision, or fire. However, it excludes partial losses or damages that do
not meet specific criteria.

2. Valuation of Cargo: Marine cargo insurance can be based on different valuation
methods, such as invoice value, market value, or agreed value. The valuation
method determines the amount of compensation that will be paid in case of loss
or damage to the cargo.

3. Additional Coverage: Depending on the policy and specific needs, additional
coverages may be available, such as war risk coverage (protection against losses
caused by war or acts of terrorism) or delay in start-up coverage (compensation
for financial losses resulting from delays in the commencement of operations due
to covered events).

Marine cargo insurance is typically purchased by cargo owners, shippers, or logistics
companies involved in international trade or shipping operations. It provides peace of
mind by mitigating the financial risks associated with the transportation of goods over
long distances and through various modes of transportation.

Agriculture Insurance

Agriculture insurance, also known as crop insurance or farm insurance, is a type of
insurance designed to protect farmers and agricultural producers against financial losses
caused by unpredictable events that may damage or reduce the yield of crops or impact
livestock. It provides coverage for agricultural assets and helps farmers manage risks
associated with weather-related perils, market fluctuations, and other uncertainties in
the agricultural sector.

Here are some key aspects and components of agriculture insurance:

1. Crop Insurance: Crop insurance offers protection to farmers against losses in crop
yield or quality caused by events such as drought, flood, hail, pests, diseases, or
other natural disasters. It typically covers a wide range of crops, including grains,
oilseeds, fruits, vegetables, and specialty crops. The coverage can be based on
yield (production-based) or revenue (revenue-based) and is often subsidized by
governments in many countries.

2. Livestock Insurance: Livestock insurance provides coverage for farmers against
the death, theft, or loss of animals due to specified perils. It can include coverage
for cattle, sheep, pigs, poultry, and other livestock. Livestock insurance helps
farmers manage the financial risks associated with animal husbandry.

3. Farm Property Insurance: Farm property insurance protects the physical assets of
the farm, such as buildings, machinery, equipment, and stored commodities,
against risks like fire, theft, vandalism, or natural disasters. It provides
compensation for repair or replacement costs in case of damage or loss.

4. Farm Liability Insurance: Farm liability insurance covers farmers for third-party
bodily injury or property damage claims that may arise from farming operations.
It provides protection in case someone is injured on the farm premises or due to
farming activities.

5. Agribusiness Insurance: Agribusiness insurance is designed for businesses
involved in the agricultural industry, including food processors, wholesalers,
distributors, and other agribusinesses. It offers coverage for various risks specific
to these operations, such as product liability, equipment breakdown, business
interruption, and more.

Agriculture insurance helps protect farmers and agricultural businesses from financial
hardships resulting from crop failures, market volatility, or other unforeseen events. It
promotes stability in the agricultural sector by reducing the impact of production risks
and encouraging investment in agriculture.

Engineering Insurance

Engineering insurance, also known as construction insurance or engineering all risks
(EAR) insurance, is a type of insurance coverage designed to protect engineering and
construction projects, as well as engineering-related risks. It provides financial
protection against potential losses or damages that may occur during the construction,
installation, or operation of various engineering projects.

Engineering insurance typically covers a wide range of risks and can be customized to
suit the specific needs of different types of engineering projects. Here are some key
aspects and components of engineering insurance:

1. Construction All Risks (CAR) Insurance: CAR insurance provides coverage for risks
associated with construction projects, including civil engineering works, buildings,
infrastructure projects, and other construction activities. It covers the project
against various perils such as fire, natural disasters, theft, accidental damage, and
third-party liability.

2. Erection All Risks (EAR) Insurance: EAR insurance is specifically designed for
projects involving the installation or erection of machinery, plants, or equipment.
It covers risks related to the installation process, such as damage to equipment,
breakdown, transit, testing, and commissioning.

3. Contractor’s All Risks (CAR) Insurance: CAR insurance is similar to EAR insurance
but provides coverage for general contractors involved in construction projects. It
protects against risks related to the construction activities, including liability for
injury, property damage, and damage to materials or equipment.

4. Machinery Breakdown Insurance: Machinery breakdown insurance provides
coverage for sudden and unforeseen breakdowns of machinery and equipment
used in engineering projects. It includes coverage for repair or replacement costs,
business interruption, and consequential losses.

5. Professional Indemnity (PI) Insurance: PI insurance protects engineering
professionals, such as architects, engineers, and consultants, against liability
claims arising from errors, omissions, or professional negligence in their services.
It covers legal defense costs, settlements, or judgments.

Engineering insurance is essential to mitigate the risks inherent in engineering and
construction projects. It provides financial protection for project owners, contractors,
and professionals involved in the engineering industry.

Body Corporate Insurance

Body corporate insurance, also known as strata insurance or condominium insurance, is
a type of insurance coverage specifically designed for multi-unit buildings or complexes,
such as apartment buildings, townhouses, or condominiums. It provides protection for
the common areas and shared property within the building or complex, as well as
liability coverage for the body corporate or owners’ corporation.

Body corporate insurance typically covers the following aspects:

1. Building and Common Property: This coverage protects the physical structure of
the building, including walls, roofs, floors, elevators, stairways, and other common
areas. It also covers fixtures, fittings, and shared property like swimming pools,
gyms, parking areas, or gardens.

2. Public Liability: Public liability coverage protects the body corporate or owners’
corporation against claims for personal injury or property damage that occur
within the common areas. It covers legal expenses, settlements, or judgments in
case of accidents or injuries suffered by visitors, contractors, or residents.

3. Legal Liability: Legal liability coverage extends protection to the body corporate
or owners’ corporation for legal liabilities arising from property damage or bodily
injury caused by the building’s defects or negligence in maintenance.

4. Loss of Rent: Loss of rent coverage provides compensation for lost rental income
if the building becomes uninhabitable due to covered events, such as fire or
severe damage, and the affected units cannot be occupied.

5. Machinery Breakdown: This coverage protects against the costs associated with
sudden and unforeseen breakdowns of machinery and equipment within the
building, such as elevators, air conditioning systems, or electrical infrastructure.

6. Workers’ Compensation: Workers’ compensation coverage is typically included to
protect workers or employees of the body corporate or owners’ corporation from
work-related injuries or illnesses. It covers medical expenses, lost wages, and
rehabilitation costs.

The specific coverage and limits of body corporate insurance can vary depending on
factors such as the size of the building or complex, location, building materials, and any
additional risks or features specific to the property. The insurance is typically purchased
by the body corporate or owners’ corporation, and the premiums are shared among the
individual unit owners as part of their ongoing fees or levies.

Taxi Insurance

Taxi insurance, also known as private hire insurance or public hire insurance, is a type of
insurance coverage specifically designed for vehicles used for hire or reward in the
transportation of passengers. It provides protection for taxis, cabs, and other vehicles
operating as part of a taxi service.

Taxi insurance typically includes the following components:

1. Third-Party Liability: This coverage is a legal requirement and provides protection
against liability claims from third parties for bodily injury or property damage
caused by the insured vehicle. It covers the costs of legal defense, settlements, or
judgments if the driver is found at fault in an accident.

2. Passenger Liability: Passenger liability coverage is specifically designed to protect
the passengers of the taxi. It covers bodily injury or property damage claims
made by passengers for accidents or incidents occurring during the journey.

3. Own Damage: Own damage coverage protects the insured vehicle against
damage or loss caused by accidents, theft, fire, vandalism, or other covered perils.
It covers the cost of repairing or replacing the taxi.

4. Uninsured/Underinsured Motorist Coverage: This coverage protects the taxi and
its passengers in the event of an accident with an uninsured or underinsured
driver. It provides compensation for bodily injury or property damage when the
at-fault party does not have sufficient insurance coverage.

5. Personal Accident Coverage: Personal accident coverage provides compensation
for bodily injury or death of the taxi driver or passengers resulting from an
accident. It may cover medical expenses, disability benefits, or funeral expenses.

6. Breakdown Assistance: Breakdown assistance coverage offers support and
services in case of a breakdown or mechanical failure of the taxi. It may include
roadside assistance, towing, or alternative transportation.

The specific coverage options, limits, and premiums for taxi insurance can vary
depending on factors such as the location, type of taxi service (public hire or private
hire), the number of vehicles insured, the driving history of the taxi drivers, and any
additional coverage needs specific to the taxi business.